Privacy Policy

Last Updated: 12-03-2025

Pets in Partnership ("we," "us," or "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you use our website and services.

1. Information We Collect

We may collect and process the following data about you:

Personal Information: Name, email address, phone number, postal address, and any other details you provide when you contact us or sign up for our services.

Technical Data: IP address, browser type, and other details collected through cookies and analytics tools.

Transactional Data: Payment details and records of transactions if you purchase any of our services.

Communication Data: Any correspondence between you and us via email, phone, or online chat.

2. How We Use Your Information

We use the data collected for the following purposes:

To provide and manage our services.

To respond to inquiries and customer support requests.

To send updates, newsletters, and promotional material (you may opt out at any time).

To improve our website and services through analytics.

To comply with legal and regulatory obligations.

3. Sharing Your Information

We do not sell or rent your personal data. However, we may share your information with:

Service Providers: Third-party vendors who assist with payment processing, hosting, and other business operations.

Legal Authorities: When required by law or to protect our rights, property, or safety.

4. Data Security

We take appropriate technical and organisational measures to protect your data from loss, misuse, and unauthorised access. However, no online transmission is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

Under UK GDPR, you have the right to:

Access the personal data we hold about you.

Request correction of any inaccurate or incomplete data.

Request deletion of your data where applicable.

Restrict or object to data processing in certain circumstances.

Withdraw consent where processing is based on consent.

To exercise any of these rights, please contact us at [email protected]

6. Cookies

Our website uses cookies to enhance your browsing experience. You can manage your cookie preferences through your browser settings. For more details, see our Cookie Policy.

7. Data Retention

We retain your data only as long as necessary for the purposes stated in this policy or as required by law.

8. Third-Party Links

Our website may contain links to external sites. We are not responsible for their privacy practices, and we encourage you to review their policies before providing any personal information.

9. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated revision date.

10. Contact Us

For questions about this Privacy Policy or your data, contact us at:

Pets in Partnership

Lubards Farm, Hullbridge Rd, Rayleigh SS6 9QW

Email: [email protected]

Phone: 07593 875748